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"You train animals, you develop people" - Anon

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There is only one boss: the customer. And he can fire everyone in the company, simply by spending his money somewhere else - Sam Walton (Founder of Walmart)

Optimising sales is the single biggest priority for sales managers and sales reps in...

A young sales rep asked me recently to explain the differences between the B2B sales profession these days, by comparison with the heyday of technology sales. I'm not sure if my grey hair had given him the mistaken assumption I’d begun my career...

The typical response to a slump in sales is to hire an external training company, in the hopes they can somehow arrest the slide. I should know, on more than one occasion over the past 5 years, my company Trinity Perspectives has been brought in...

I get asked this question all the time, by customers, business acquaintances, even friends and family. There’s an underlying assumption in the question that certain people are simply born salesmen and women; arriving into this world with an...