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There is only one boss: the customer. And he can fire everyone in the company, simply by spending his money somewhere else - Sam Walton (Founder of Walmart)

Optimising sales is the single biggest priority for sales managers and sales reps in...

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The typical response to a slump in sales is to hire an external training company, in the hopes they can somehow arrest the slide. I should know, on more than one occasion over the past 5 years, my company Trinity Perspectives has been brought in...

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I've played and watched rugby union for almost 25 years and as an Irish supporter all that time, I've had my fair share of heartache and disappointment. I was in Lansdowne road during the fateful Rugby World Cup match in 1991, as Ireland fell...

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