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I was speaking with Jason Silver of Crooked Bush today about a client website we are working on together.

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Alysha, Operations Manager, recently made friends with Armand of  Moveable Online. He saw a post of ours on Linked In and got in touch to network with us.

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All of our writers go through an Introduction to Copywriting Course, so we can speak the same language about writing - that way we also know how to fix it.

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We had a really interesting question from a client recently, which I thought was worth sharing beyond email and conversation and instead to our larger audience. It's a best practices element that makes Tangible Words website copywriters feel very...

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Microsoft has this great article about why even small businesses need intranets. The article makes some great points about why a small company would want an Intranet: my favourite is the acknowledgment of broken telephone amongst a company of even...

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Tangible Words runs workshops at your office - and now in Ottawa, too.

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It’s great to have an article that is rewarding to read for the audience. However, if your e-newsletter is “self contained” in it’s message, you will find it hard to start tracking your Return on Energy.

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Is your team not in agreement about which messages should be on your website? That's pretty normal. You've been running one system, and it has been working, sort of; some of you would like to shake things up a bit (like get a website rewrite, take...

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My younger cousin was applying for a scholarship recently and asked me to pass my eyes over his application to see if I thought he'd clearly answered the questions, and to make sure he hadn't sold himself short.

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In the last post, we discussed using posts not pages to make your website more customer friendly.

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